Shipping policy

Shipping Policy

Last updated: July 11, 2026

1. Order Processing & Fulfillment All orders are custom produced and fulfilled within 3–7 business days (excluding weekends and holidays) after payment confirmation. You will receive a confirmation email with tracking information once your order has shipped.

2. Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and selected shipping method. Once shipped, standard domestic delivery typically takes an additional 5–10 business days, bringing your total estimated delivery time to 8–17 business days from the date of order.

3. Domestic Shipping (United States) We currently ship to all 50 U.S. states. Delivery times are estimates and may vary based on carrier availability and your location.

4. International Shipping At this time, we do not offer international shipping. We hope to expand our shipping destinations in the future.

5. Order Tracking Once your order ships, you will receive an email with a tracking number to monitor your package through the carrier's website.

6. Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at director@nbmpli.com or 252-493-6497. We will work to resolve the issue as quickly as possible.

7. Digital Products & Event Registrations Digital products are delivered electronically and are not subject to shipping. Event registrations and course access details will be sent via email upon purchase confirmation.

8. Address Accuracy Please ensure your shipping address is correct at checkout. NBMP Leadership LLC is not responsible for orders shipped to an incorrect address provided by the customer.

9. Contact Us For shipping questions, reach out to:NBMP Leadership LLC Email: director@nbmpli.com Phone: 252-493-6497